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Department Secretary

Mercy Cedar Rapids
Cedar Rapids

Job Description

The pay for this position is based on experience with the minimum at $11.48 an hour. This position is not full or part time. This person will work "as needed/, filling in for staff.

This position supports Mercy's philosophy of patient centered care by supporting the department with general clerical office duties, typing, filing, preparing materials, etc. requiring good knowledge of hospital programs, policies and procedures.

Job/Position Specific Duties

Performs secretarial duties for the department.
Greets and directs customers, patients, physicians, community leaders, trustees, general public, staff and visitors.
Answers phones and directs calls to the appropriate area/individual.
Schedules meetings and appointments.
Types reports, minutes, various documents from copy or rough draft.
Files.
Orders supplies.

Position Specific Job Duties/Essential Functions
Reviews report and enters required data for MQSA letters
Completes Mobile scheduling/paperwork
Pulling and verifying orders
Completing paperwork for the following days schedule
Completing registration paperwork
Scheduling patients for call-back exams

Knowledge, Skills and Abilities

Proficient in Microsoft Office products.

Proficient in operation of computer, calculator, filing systems, copy/fax machines and telephone system.

Excellent interpersonal skills.

Excellent written and verbal communication skills.

Excellent public relations and human relations - exemplifies The Mercy Touch.

Excellent organizational and time management skills.

Critical thinking and attention to detail. Exhibits good judgement.

Handles confidential information with discretion and diplomacy.

Commitment to life-long learning, e.g. willingness to learn/upgrade skills related to duties.

Flexibility and dependability, works well with a wide variety of individuals and leadership styles.

Professional Experience

One or more years of secretarial experience reporting to a management level person required.

Education

High school diploma or equivalent required with post high school secretarial training preferred.

Physical Activity Requirements

Constant = 67-100% of workday

Sitting

Fingering

Repetitive motion

Feeling

Frequent = 34-66% of workday

Talking

Hearing

Occasional = 33% or less of workday

Reaching

Standing

Walking

Lifting

Balancing

Stooping

Kneeling

Crouching

Pushing

Pulling

Grasping

Climbing

Handling

Physical Demand Requirements

Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Employment Type

PRN, Variable/Rotating Shifts, Varies since it is a PRN (as needed) postion

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