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Patient Financial Advocate

Covenant Medical Center
Waterloo

Job Description

Provides assistance to self-pay patients. Maintains working knowledge of governmental and community resources and offers alternatives to help the needy. Facilitates application process and transfers. Assists patients/families in seeking resources in order to obtain needed care. Adheres to Wheaton Franciscan Healthcare's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of Wheaton Franciscan Healthcare.

Qualifications

Bachelor's degree in Social Work or related field preferred. Two years experience in health care finance setting preferred. High language, basic math, high reasoning ability. Ability to convey a positive image and build positive relationships quickly. Ability to work with diverse groups of people. Ability to handle multiple tasks simultaneously and to deal with difficult situations. Ability to work as a member of a team.

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