Care Coordinator III

Mercy Cedar Rapids
Cedar Rapids

Job Description

This position supports Mercy's philosophy of patient centered care acting as an advocate to patients and their families. The care coordinator works specifically with patients experiencing complex disease processes needing multiple sources of health care support. The Care Coordinator provides clinically based holistic care coordination and discharge planning in the inpatient and outpatient setting for assigned accountable care organizations.

Job Specific Duties/Essential Functions
Complex care review of patient status
Develops an understanding of referral sources for assigned caseload
Collaborates with other programs and departments
Assists in the teaching needs for patient and families as needed
Ability to work with a variety of personalities, character or ability
Serves as a liaison between physicians and departments to ensure timely and quality care delivery

Position Specific Job Duties/Essential Functions
Facilitate patient-centered clinical access and care coordination throughout the healthcare continuum
Develop a plan of care that reflects identified problems and incorporates age related issues while supporting the patient's personal health goals
Monitor patients' health status for ongoing clinical and transitional care needs
Case manage individuals with complex medical and psychological conditions
Collaborate with health care professionals (managers, administrators, schedulers, providers and other care coordinators/navigators) to facilitate a smooth transition of care
Coordinates timely medical and ancillary care services based upon evidence-based clinical practice guidelines
Provide clinical information to relevant clinical team members regarding patient needs and/or newly identified issues
Facilitate gathering of external medical records and radiology films for placement in EMR
Serves as clinical resource to social services and other care coordinators between transitions of care settings
Demonstrates knowledge of hospital and community resources for age- and diagnosis-related issues
Uses evidence-based clinical body of knowledge and an understanding of human behavior to support patient-centered issues

Knowledge, Skills and Abilities

Sound background in complex nursing principles and procedures and demonstrated ability to provide safe and effective nursing care.

Ability to communicate well orally and in writing; via phone, email and face to face; establish rapport with clients/patients.

Self starter; able to initiate and direct own activities in an organized manner, and make decisions within the framework of the responsibility and authority of the job.

Professional Experience Required vs. Preferred

Minimum of three years of nursing experience, case management experience preferred.

Education-Required vs. Preferred

Bachelor of Science in Nursing required.

Licensure, Certification, Registration - Required vs. Preferred

Basic Cardiac Life support in accordance with the American Heart Association.

Current RN licensure in the state of Iowa required.

Physical Activity Requirements

Constant = 67-100% of workday



Frequent = 34-66% of workday





Repetitive motion

Occasional = 33% or less of workday













Physical Demand Requirements

Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently

Employment Type

Care Coordinator III FEATUREDContinuum Of CareCedar Rapids, IAFull Time, Day, M-F; 8 to 4:30Req # 15310 This position supports Mercy's philosophy of patient centered care acting as an advocate to patients and their families. The care coordinator works spe