Patient Care Tech

Mercy Cedar Rapids
Cedar Rapids

Job Description


This position supports Mercys philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

Job/Position Specific Duties

Job Specific Duties/Essential Functions
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
Demonstrate effective and age appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
Maintains accurate and real time documentation of patient care provided
Assures patient privacy by knocking on doors, closing curtains and protecting patient information
Responds within scope of practice to emergencies and life threatening conditions
Demonstrates support for changes in practice designed to improve performance.
Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
Maintain cleanliness and organization of patient rooms and department work areas
Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.

Position Specific Job Duties/Essential Functions
Demonstrates ability to provide emotional support and education to patient and family regarding the end of life process, in a kind and compassionate manner.
Demonstrates ability to work independently as well as within an interdisciplinary team and demonstrate ability to adapt and maintain flexibility in schedule
Demonstrates ability to utilize critical thinking skills and good communication skills

Knowledge, Skills and Abilities

Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette

Creates a welcoming environment for all healthcare team members.

Demonstrates the ability to provide safe and effective patient care

Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.

Professional Experience Required vs. Preferred

Previous Patient Care Tech or Certified Nursing Assistant experience preferred

Education-Required vs. Preferred

High School diploma or equivalent preferred

In addition, must have ONE of the following:

completion of a Certified Nurse Assistant (CNA) or Health Support Professional program

a minimum of 2 years in a baccalaureate program

one year in an ADN program

comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program

Licensure, Certification, Registration - Required vs. Preferred

Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.

Current valid driver's license, valid auto insurance and have own transportation required. As of 1/1/2012 any incumbent has been grandfathered.

Physical Activity Requirements

Constant = 67-100% of workday






Frequent = 34-66% of workday


Repetitive motion










Occasional = 33% or less of workday




Physical Demand Requirements

Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

Employment Type

Patient Care Tech FEATUREDHospice HouseHiawatha, IAPart Time, Evening/Night, 8 hour shifts Req # 15229 SummaryThis position supports Mercys philosophy of patient centered care by providing safe and effective patient care by performing tasks and support fu