Shift Supervisor/Staff RN- Birthplace

Mercy Cedar Rapids
Cedar Rapids

Job Description

This position supports Mercy's philosophy of patient centered care by providing support to customers, physicians and staff of Mercy Medical Center. The Shift Supervisor will serve as a patient care nurse and charge nurse. The Shift Supervisor will help guide staff through their Mercy Medical Center journey and help demonstrate leadership skills by being a clinical expert and successful role model of the unit.

Job Specific Duties/Essential Functions
Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed. Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
Provides and ensures high quality and safe patient care using evidence-based practice, performance improvement, and service excellence
Manages customer complaints in a timely and caring manner in the absence of the Director or ANM.
Assists with department staffing to meet daily census needs and modifies staffing to meet departmental needs as necessary.
Participates in regular department meetings as applicable
Assists with recognizing outstanding individuals or teams in their department
Collaborates with others to implement key initiatives and demonstrate performance improvement within the department based on quality metrics
Practices cost containment efforts on a shift to shift basis by efficient use of time and resources, i.e., man-hours, patient charges, equipment, supplies.
Fosters interdisciplinary, collaborative relationships within the department and organization
Serves as a positive role model and mentor for department and hospital staff, establishing and reinforcing expectations of cooperation, collaboration, and respect.
Participates in the orientation and mentoring of new employees.
Observes and evaluates staff performance, providing regular performance feedback, and completing annual performance appraisals as delegated

Position Specific Job Duties/Essential Functions
Able to fulfill Birthplace Staff RN specific job duties and essential functions
Actively participates in the Birthplace Perinatal Improvement team initiatives
Actively participates in the staffing committee and the development of staff schedules
Provides leadership by functioning in the charge nurse role on a regular basis

Knowledge, Skills and Abilities

Demonstrates effective leadership skills (i.e. coaching, counseling, prioritization,decision making and conflict management)

Utilizes effective coordination, collaboration, and facilitative skills

Helps to foster a culture of accountability, creative and critical thinking, and staff development

Possesses skill in staffing, staff development and change management

Maintains a positive, professional demeanor in emotionally charged situations and serves as a role model for staff.

Committed to ongoing self-development and learning

Excellent Nursing skills with rapid critical thinking

Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette

Creates a welcoming environment for all healthcare team members.

Professional Experience- Required vs. Preferred

Demonstrated leadership skills required

Two years clinical experience preferred

Education-Required vs. Preferred

Bachelor of Science in Nursing or BA required or must obtain within two years of hire or transfer.

Certification in clinical specialty preferred

Licensure, Certification, Registration - Required vs. Preferred

Currently licensed to practice as a registered nurse in the state of Iowa required.

Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.

Neonatal Resuscitation Program Certification required within 1 year of hire/transfer

Physical Activity Requirements

Constant = 67-100% of workday





Frequent = 34-66% of workday





Repetitive motion








Occasional = 33% or less of workday




Physical Demand Requirements

Heavy: Exert 50-100 lbs. of force occasionally and/or 25-50 lbs. of force frequently

Employment Type

Shift Supervisor/Staff RN- Birthplace FEATUREDBirthplaceCedar Rapids, IAFull Time, Evening/Night, every 5th weekend, call, nights .6 Shift Supv, .3 Staff RNReq # 12010This position supports Mercy's philosophy of patient centered care by providing support