Mercy Cedar Rapids
Thisposition supports Mercy's philosophy of patient centered care by leading and directing the overall administration and provisions of services, programs and staff functions for designated areas within Mercy Medical Center. The Director directs major planning projects and supports the Operations Director of Mercy Medical Center.
Job/Position Specific Duties
Leadership Job Duties/Essential Functions for Supervisors and Above
Decides with Integrity and Justice
Makes fair and sound decisions by soliciting the involvement of the appropriate people
Makes decisions which would be consistent with the values and mission of Mercy.
Inspires the Team
Demonstrates genuine interest in the professional growth of direct reports and shows appreciation for others diverse contributions
Works side-by-side with direct reports
Sets a clear vision of departmental mission, vision and goals and how they fit within Mercy
Communicates creatively, frequently and concisely with all types of people
Is approachable, demonstrates active listening skills, and follows up
Owns the Business
Demonstrates a stewardship of all resources and ensures decisions are financially sound and responsible
Seeks out employees with a diverse skill set to meet the strategic goals of the department
Leads with humility and respects others individual needs and talents
Builds genuine relationships and empowers others
Drives Compassionate Accountability
Cites clear expectations and measures while monitoring process, progress and results
Provides fair and consistent consequences
Promotes Employee Safety
Holds staff accountable for carrying out their job-specific safety duties and responsibilities
Provides appropriate and timely employee safety instruction, training and follow-up
Takes prompt action to report or correct unsafe conditions, situations, incidents and injuries within his/her department(s) and throughout the organization
Job Specific Duties/Essential Functions
Leads service line and/or organization-wide problem solving, re-design or new program projects.
Mentors managers to communicate effectively with staff and patients to articulate Mercy Medical Center's patient centered goals, objectives and standards of practice.
Supervises Managers in designated departments engaging them in joint planning, decision making and problem resolution for optimal outcomes.
Interprets and communicates hospital policies, objectives and operating procedures to Department Managers to ensure standardized, consistent work practices.
Researches, monitors, implements and meets regulatory, accreditation and inspection standards ensuring quality care and patient safety.
Achieves departmental budgets, establishes business plans and continually monitors for effectiveness.
Assist Managers with staff development.
Ensures high quality and safe patient care using evidence-based practice, performance improvement, and service excellence.
Develops and utilizes a formal plan to recognize outstanding individuals or teams in their department.
Implements key initiatives and demonstrates performance improvement within the department.
Provides mechanisms to measure, analyze and manage variation in the performance of defined processes.
Practices cost containment efforts on a shift to shift basis by efficient use of time and resources, i.e., man-hours, patient charges, equipment, supplies.
Prepares or provides input to preliminary Capital, FTE and Operating Budgets.
Adopts and deploys technology to support the daily work of healthcare providers in this setting.
Position Specific Job Duties/Essential Functions
Knowledge, Skills and Abilities
Strong knowledge in relevant areas of clinical practice and the ability to create a safe and effective care environment for patients.
Ability to communicate effectively with all patients, visitors and staff.
Ability to create and maintain a healthy work environment for staff.
Demonstrates expertise in leadership and management skills.
Must have strong mentoring skills for front-line managers
Professional Experience Required vs. Preferred
Minimum of 5 years clinical experience with at least 2 years at mid level management position.
Education-Required vs. Preferred
Masters degree in related field required.
Licensure, Certification, Registration - Required vs. Preferred
Current licensure in the State of Iowa as appropriate.
Constant = 67-100% of workday
Frequent = 34-66% of workday
Occasional = 33% or less of workday
Physical Demand Requirements
Light: Exert up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently