Patient Engagement Advisor

Covenant Medical Center

Job Description

Responsible for supporting the Medical Home/ACO initiatives. Works with all members of the physician practice team to provide coordination of care that facilitates the efficient use of health care resources. Works with patients/family on health education, health promotion and self-management goal setting.

Through theory-based practice, the RN utilizes critical thinking to assess, plan, implement and evaluate outcome based care for a select group of patients by phone. Determines appropriate level of care access. The RN facilitates communication with physicians, patient and family, other departments and/or team members. Adheres to MercyOne's performance expectations and performs all defined services and other related duties in accordance with the mission, vision and values of MercyOne.


BSN preferred. Minimum of 3 years nursing experience.

Current Iowa RN license, Mandatory Reporter.
High language, intermediate to high math, high critical thinking ability.
Basic computer skills required. Ability to work with diverse groups of people.
Ability to work under pressure and with a large degree of independence and accountability. Ability to lead/direct others in a high stress situation/environment.

Employment Type


Apply Save